AI Chat Widgets
Fast answers on your website and app
Drop in a widget with a few lines of code. Kelvi learns from your knowledge base and resolves common questions before they reach your team.
Kelvi.in is a multi-tenant AI support platform that helps businesses automate customer conversations across chat widgets, WhatsApp, email, and voice calls — with multilingual support so customers can chat and get responses in their native language, plus few lines of code, hassle-free configuration, and up to 90% support automation.
In Tamil, Kelvi means “question” — கேள்வி. That meaning is at the heart of the brand: every ticket, every ping, every call starts with a question. Kelvi answers those questions instantly, consistently, and at scale.
Kelvi bridges language, intent, and action — turning incoming questions into guided answers, automated resolutions, and clean handoffs when a human is needed.
Fast answers on your website and app
Drop in a widget with a few lines of code. Kelvi learns from your knowledge base and resolves common questions before they reach your team.
Conversational support where customers respond fastest
Automate order updates, FAQs, reminders, and support flows with a WhatsApp-first experience that feels immediate and personal.
Triage, draft, and resolve incoming mail
Kelvi turns support email into an automation layer: classify, answer, escalate, and keep every thread in one place.
Pick up, understand, and route calls
Handle common call intents with AI voice agents and send complex cases to the right human with full context intact.
Build once, deploy everywhere. Kelvi is designed for teams that want immediate value without a heavy implementation burden.
Add a snippet or connect your channel in minutes.
Set tone, workflows, handoff rules, and knowledge sources.
Start resolving routine questions automatically across channels.
From startups to multi-location operations, Kelvi scales support automation without turning your team into system integrators.
Go live in hours, not weeks.
Configuration stays simple, even as you scale.
Escalate to humans with full context when needed.
If your customers are asking it, Kelvi can likely automate it — across chat, WhatsApp, email, and voice. With multilingual support, customers can ask in their native language and get responses they understand naturally.